
Terms & Conditions
NESCAFÉ® DOLCE GUSTO®
Updated 01.06.2022
Nestlé UK Ltd and Nestlé Ireland Conditions of Registration and Sale for online orders
1) PURCHASE CONTRACT
- The UK Website and ROI Website is operated by Nestlé UK Ltd (the "Promoter", "we", "us" or "our") (registered in England & Wales with company registration number 51491) with registered office at 1 City Place, Gatwick, England, RH6 0PA and VAT registration number is GB 169562721.
- For orders place on the ROI Website the trading address is Nestlé (Ireland) Ltd with registered office at 3030 Lake Drive, Citywest Business Campus, Dublin D24 KX6Y and VAT registration number is IE8Z45096M
- By registering or placing an order with us online you agree to be bound by these terms and conditions ("Conditions") which shall apply to all items advertised on our UK Website at www.dolce-gusto.co.uk or ROI Website www.dolce-gusto.ie. (the "Website"). Please read these Conditions carefully. You should print a copy of these Conditions for future reference. If you do not accept them, you will not be able to order item/s from the Website.
- By placing an order through the Website you warrant and represent that you are legally capable of entering into binding agreements and you are at least 18 years old.
- An order placed by you is an offer and is only binding on us when we accept it. We will confirm such acceptance (if any) by sending you an email that we have received confirmation of your order, at which point a contract between us will be formed.
- Bulk orders from the trade or consumer groups will not be accepted.
- Title in the item/s shall remain with us until we have received cleared payment. The risk in the item is passed over when the goods are successfully delivered.
- The Website sells various products as may be listed from time to time.
- There is a maximum order value of £180 per transaction for the UK Website and €180 per transaction for the ROI Website. Orders attempted over this value will not be processed or charged.
- There is a minimum order requirement on the UK Website of 4 boxes of pods, or £15.96. This applies to all delivery options.
- There is a minimum order requirement on the ROI Website of 4 boxes of pods, or €22.20.
2) PRICE
- The items indicated as for sale in the UK Website are available for sale at the sterling prices indicated on the UK Website. These prices include VAT.
- As detailed further below, if Standard delivery is chosen, there is no additional cost on top of the sterling prices of the products indicated on the UK Website. If Next Day delivery is chosen, there will be a charge of £4.99 on top of the sterling prices of the products indicated on the UK Website.
- On the ROI Website, the items indicated for sale are available for sale at the Euro prices indicated on the ROI Website. These prices include VAT.
3) METHOD OF PAYMENT
- Payments may be made by the following credit and debit cards: Visa and Mastercard. We will not dispatch your order until we have received cleared funds from your account.
- We reserve the right to terminate our agreement with you if we are refused authority for payment or reasonably believe that payment will be refused at any stage.
4) DELIVERY
- Delivery will be made to the address specified by you when you register on the Website, provided the address is within the UK or Republic of Ireland
- You have the ability to change this address through the "My Account”, “My Addresses” " feature and during the confirmation stage at the checkout. It is your responsibility to ensure you are available to receive the delivery. You will be notified by a Delivery Confirmation email that your order is on its way.
- If you are not at home when the courier delivers your parcel, they will endeavour to leave it in a safe location within your property or with a neighbour. To protect the safety of your goods we have certain guidelines in place as to what counts as a 'safe location'. For example, in or around waste bins is not permitted. If this happens, the courier will post a card through your door to let you know where the parcel has been left. Alternatively, they will attempt to deliver at a later date. If this happens they will leave a card with a parcel reference number on it. With this number you can find out where your parcel is and re-arrange a delivery over the phone or through the couriers online tracking system. After three attempts the goods will be returned to us and you will be refunded the full value of the purchase, minus the delivery charge. From that point, if you still wish to receive your order, you will have to re-order via the online shop.
- Products are subject to availability and prevailing market conditions. In the event of non-availability of any goods, this will be stated on the Website. From time to time delivery times may be impacted by external conditions beyond our control.
- On the UK Website, the following delivery options are available. Where an order is accepted, we will use reasonable endeavours to ensure that item/s is/are delivered within the time frame below:
FREE Standard Delivery (UK Website)
- Free of charge
- Orders will be delivered in 3-5 working days from day order placed
- For orders to the Scottish Highlands and Islands, Scilly Isles, IOM and Channel Islands, deliveries will take up to approximately 8 working days.
- Orders over the seasonal period may take longer.
NEXT DAY Delivery (UK Website)
- Delivery charge £4.99
- Our Next Day Delivery option is available on orders placed before 3:30pm Sunday and before 5:30pm Monday to Friday, excluding bank holidays and Bundle Sales.
- Orders placed for Next Day Delivery after 5:30pm on Friday and on Saturday and Sunday will not be delivered until the next working day.
- Please note if you select this service it will require a signature on delivery.
- Please note this is a 2 day delivery service to Northern Ireland.
- Please note this service is not available in the Scottish Highlands and Islands, Scilly Isles, IOM, Channel Islands and Isle of Wight.
- During promotional activities and high volumes of orders, Next Day Delivery may not be available.
- On the ROI Website, for any orders over the value of €25 or containing 4 boxes of pods, the delivery will be free of charge.
- On the ROI Website, where an order is accepted, we will use reasonable endeavours to ensure that item/s is/are delivered within 5 working days of placing the order subject to availability of stock and receipt of clear funds.
- Please note that for the UK and ROI Websites the minimum order provisions stated in section 1) apply to all delivery options.
- If you do not receive your order within 5 working days of receiving your delivery confirmation email, please notify us in writing or by phoning our Consumer Services team on 0800 707 6066 in the UK or 00800 6378 5385 in ROI.
5) DEFECTIVE GOODS OR INCOMPLETE OR INCORRECT ORDERS
- You must inspect the goods and notify us within 14 days of delivery in writing to Nestle UK Ltd, PO Box 207, York YO91 1XY, UK or by phoning our Consumer Services team on 0800 707 6066 in the UK or 00800 6378 5385 in ROI, if for any reason you are unsatisfied. If the item you purchase is faulty we may offer a repair, exchange or refund as appropriate in accordance with your legal rights.
6) AMENDMENT OF ORDERS & CANCELLATION RIGHTS
- You may cancel your order at any time from the date of the order up until the date that is 14 working days from receipt of the item/s by filling out the withdrawal form below or by calling our Consumer Services team on 0800 707 6066 in the UK or 00800 6378 5385 in ROI. If you cancel your order before you have received the item/s, you are entitled to refuse to accept delivery of the item/s and we will send a cheque or refund to your account with a full refund within 14 days of your refusal to accept delivery of the item/s. If you cancel your order of the item/s after you have received it/them you must return the item/s to us in an undamaged and unused condition at your expense within 14 days from informing us of your cancellation. Within 14 days of receipt of your item/s, we will send a cheque or refund to your account with a full refund including delivery costs. This provision does not affect your statutory rights.
Model withdrawal form:
(Complete and return this form only if you wish to withdraw from the contract)
- To NESCAFÉ® DOLCE GUSTO® Returns Services, PO BOX 207, York YO91 1XY:
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
- Ordered on (*)/received on (*),
- Name of consumer(s),
- Address of consumer(s),
- Signature of consumer(s) (only if this form is notified on paper),
- Date
(*) delete as appropriate
7) LIABILITY
- Save in respect of death or personal injury caused by our negligence, to the extent permitted under law, our liability shall be limited to the purchase price of the item in question.
- The images of the items on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the items. Your items may vary slightly from those images
8) PRIVACY
- At the time of your registration you will receive a password. Please keep this secret, as you are entirely responsible if you do not maintain the confidentiality of your password. You are entirely responsible for all orders placed with us or information given to us under your e-mail address in combination with your password. You agree to store your account details securely, to log off after placing any order and not to share your account details with anyone else (unless you want them to place an order on your behalf). You must immediately notify us of any unauthorised use of your e-mail address and/or password or any breach of security known to you.
Any personal information or material sent to the UK Website is subject to our privacy policy located at: www.dolce-gusto.co.uk/policy-privacy/
Any personal information or material sent to the ROI Website is subject to our privacy policy located at: www.dolce-gusto.ie/policy-privacy/
9) MY NESCAFE DOLCE GUSTO
- On the UK Website, “MY DOLCE GUSTO” membership is open to UK residents aged 18 and over, with the exception of employees of Nestlé UK Ltd and Nestle Ireland, their families, agents or anyone professionally associated with the administration of this promotion.
- On the ROI Website, “MY DOLCE GUSTO” membership is open to ROI residents aged 18 and over, with the exception of employees of Nestlé Ireland and Nestle UK Ltd, their families, agents or anyone professionally associated with the administration of this promotion.
- An individual must have a unique, valid email address to create an online My DOLCE GUSTO membership account. Limited to one account per person.
- The Promoter reserves the right to alter, amend, suspend or terminate My DOLCE GUSTO, in whole or in part, at any time giving one month's notice in writing.
- The Promoter reserves the right to refuse any application and to terminate the account of anyone that is believed to be in breach of the offer Conditions.
- Any attempt to deliberately damage the Website or the information on it, or to otherwise undermine the legitimate operation of any promotion may be a violation of criminal and civil laws and should such an attempt be made, whether successful or not, the Promoter reserves the right to seek damages to the fullest extent permitted by law.
- Attempting to gain access to someone else's account and/or account information, or trying to obtain, generate, or guess another users account information is strictly forbidden and should any participant attempt to do this, their account will be deleted and they will be permanently banned from the Website. The Promoter may decide to take further action.
- A decision of the Promoter in all matters is final and binding. The Promoter, Nestlé UK Ltd, shall not be liable or responsible for any loss, damage or liability caused by matters relating to this promotion.
Further information is available at www.dolce-gusto.co.uk in the UK or www.dolce-gusto.ie in ROI or by contacting Nestlé Consumer Services either by completing the contact us form on the Website at www.dolce-gusto.co.uk/pages/info-and-service/contact-us.html on the UK Website or www.dolce-gusto.ie/pages/info-and-service/contact-us.html on the ROI Website or by telephone free on 0800 707 6066 in the UK or 00800 6378 5385 in ROI. Lines are open Monday to Friday from 9am – 5pm.
From time to time, limited edition promotions will be offered to “MY DOLCE GUSTO” members. Details of the latest promotions and offers can be found in Sections 10 & 12 below.
10) SUBSCRIPTION SCHEME
N.B. THIS SCHEME IS CURRENTLY AT ITS MAXIMUM MEMBERSHIP LEVEL. AN ANNOUNCEMENT WILL BE MADE ON THE WEBPAGE IF/WHEN WE BECOME OPEN FOR NEW REGISTRATIONS.
- When you register for the NESCAFÉ® Dolce Gusto® Subscription scheme (the Scheme) on our web site you will automatically be signed up to receive a delivery of pods;
- Pods will be dispatched to you once a month on the date you signed up for the Scheme. We promise that we will not increase our prices for 6 months from the start of the Scheme which is 24th August 2015;
- If the prices increase you will be notified by email before your next order is placed;
- We can only accept three [3] subscriptions for the Scheme per household (businesses are not eligible for participation in this Scheme);
- You can make changes to your orders or subscription at any time. Please sign into “My Account” for details. You will be notified by email that your account has been changed / cancelled. Any orders that have been processed before the change/cancellation will be dispatched by us;
- If you choose to order between 4 and 5 pod boxes of your choice per month, your second order and every order thereafter will be eligible to a 5% discount;
- If you choose to order between 6 and 9 pod boxes of your choice per month, your second order and every order thereafter will be eligible to a 10% discount;
- The maximum number of pod boxes per delivery is 9;
- If you subscribe for 6 or more pod boxes per delivery and receive 12 months’ of deliveries during a continuous 15 month period then you will be eligible for a free NESCAFÉ® Dolce Gusto® machine (free machines do not include the Movenza or Eclipse models). This free machine offer will be valid for the first year only and is restricted to one free machine per household. Model availability will depend on the travailing stock situation at the time of redeeming the offer. In the event of low stocks of any particular model, available machines will be offered on a first-come, first-served basis;
- If a NESCAFÉ® Dolce Gusto® product is out of stock, we will notify you via email and ask you to make an alternative choice before your order is processed;
- If a product within your subscription has been discontinued we will notify you via email and ask you to make an alternative choice before your order is processed;
- Subscription offers cannot be used in conjunction with any other offers. In the event of a Subscriber wishing to take up any of the non-subscription promotional offers available from time to time, they will be required to place a separate non-subscription order to qualify for that offer;
- Magnum Packs are not available for inclusion in any order made via the Subscription Scheme;
- From time to time, Limited Edition packs may be offered for sale via the NESCAFÉ® Dolce Gusto® webshop. These Limited Editions will not be available as part of the Subscription Scheme but can be purchased separately;
- The Promoter reserves the right to terminate the NESCAFÉ® Dolce Gusto® Subscription Scheme at any time by a) making an announcement on the website and b) directly contacting all existing active members giving them one month’s notice via an email to the email address on their original registration. In such an event existing members will be given 28 days to redeem any remaining eligible rewards that have not yet been claimed.
11) GENERAL
- Applicable laws require that certain communications should be in writing. You agree that we may communicate with you by email, by posting notices on the Website or by writing to you at your postal address and accept (without affecting your statutory rights) that such communications comply with any legal requirements for any communications to be in writing.
- Our agreement shall be governed by English law and the parties submit to the exclusive jurisdiction of the English courts.
- We have the right to amend these Conditions from time to time. You will be subject to the terms and conditions in force at the time that you place on order, unless any change to such terms and conditions is required by law or government authority.
- All notices given by you must be sent by post to our address NESCAFÉ® DOLCE GUSTO® Returns Services, PO BOX 207, York YO91 1XY.
- Notices will be deemed received and properly served within 5 days of receipt by us. Notices may be posted in the Website, sent via email or through the post.
- The UK Website and ROI Websites are also subject to the Nestlé Website Terms and Conditions, please visit: https://www.nescafe.com/gb/terms-and-conditions
12) ON PACK, SOCIAL MEDIA AND OTHER SPECIAL OFFERS, PROMOTIONS & COMPETITIONS
12.1 WIN YOUR MORNING COFFEE FOR A YEAR
These terms and conditions (the “Terms and Conditions”) prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Please retain a copy for your information.
The Promoter takes data protection seriously. By entering this promotion, you confirm that you have read the Privacy Policy for the applicable platform and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and Data Protection Act 2018.
Eligibility to enter
- The prize draw Promotion is open to UK (England, Scotland, Wales and Northern Ireland) residents ONLY. Employees and the immediate families of the Promoter, its agencies, affiliates, or anyone professionally connected to the Promotion are not eligible to enter.
- Entrants must be aged 18 or over. Internet access required. Registration/Log in required on www.dolce-gusto.co.uk.
- Purchase required. Each entry must include a unique code for each draw entry, found inside any purchased box of NESCAFÉ® Dolce Gusto and STARBUCKS® by NESCAFÉ® Dolce Gusto®.
- No person may win more than one prize type throughout the promotion.
- To enter without purchase in Northern Ireland only, participants must send their name, date of birth, email and full postal address to: “NESCAFÉ Dolce Gusto ‘Win Your Morning Coffee’, NPN, Consumer Services, Nestlé UK Ltd, Haxby Road, York YO91 1XY”. Only one promotional code will be issued per stamped, mailed envelope. Bulk entries or entries sent through trade, consumer groups, agents or third parties will not be accepted. Once the request has been verified, a promotional code will be provided via email to the email address provided, which can then be entered on the microsite to enter the promotion. Maximum of one (1) ‘No Purchase Necessary’ entry per person throughout the promotion. Requests for a free code must be received by no later than 11th May 2021.
Codes
- Codes can be found in boxes of pods from NESCAFÉ® Dolce Gusto® and STARBUCKS® by NESCAFÉ® Dolce Gusto®.
- Codes are case sensitive and must be entered online exactly as they appear in the pack. Each code is unique and can only be used once. Attempts to enter the same code more than once, the use of codes from non-promotional packs, or the use of any promotional codes not intended for use in this Promotion, may result in disqualification and all entries will be declared void.
- The codes have no value and cannot be transferred or sold.
- The Promoter does not assume any responsibility for codes damaged or defaced in the way the product packaging is opened. Participants, who cannot read their code due to a genuine printing error, should send the packaging along with their name, email address and postal address to the Promoter at: "NESCAFÉ Dolce Gusto ‘Win Your Morning Coffee’ Promotion, Consumer Services, Nestlé UK Ltd, Haxby Road, York YO91 1XY”, and if genuine, a replacement code will be sent to them. Please be mindful that this process may take up to seven (7) working days and allow sufficient time for the code to be sent and used before the stated closing date.
Promotional Period
- Promotion open for entries at 00.01 on 1st July 2020 and closes at midnight on 25th May 2021.
- There will be eleven (11) monthly draws in total. The promotional period for entry into each relevant draw is as follows:
Draw 1: Entries from 00:01 on 1st July 2020 until midnight on 31st July 2020
Draw 2: Entries from 00:01 on 1st August 2020 until midnight on 31st August 2020
Draw 3: Entries from 00:01 on 1st September 2020 until midnight on 30th September 2020
Draw 4: Entries from 00:01 on 1st October 2020 until midnight on 31st October 2020
Draw 5: Entries from 00:01 on 1st November 2020 until midnight on 30th November 2020
Draw 6: Entries from 00:01 on 1st December 2021 until midnight on 31st December 2020
Draw 7: Entries from 00:01 on 1st January 2021 until midnight on 28th January 2021
Draw 8: Entries from 00:01 on 1st February 2021 until midnight on 28th February 2021
Draw 9: Entries from 00:01 on 1st March 2021 until midnight on 31st March 2021
Draw 10: Entries from 00:01 on 1st April 2021 until midnight on 30th April 2021
Draw 11: Entries from 00:01 on 1st May 2021 until midnight on 25th May 2021 - All valid entries received during the promotional periods will be entered into the relevant draw, which will take place three (3) working days after the closing date of each draw.
How to enter
- To enter the promotion participants will require a code from NESCAFÉ® Dolce Gusto® pod boxes or STARBUCKS® by NESCAFÉ® Dolce Gusto®.
- To enter the monthly draw:
- Find the 12-digit unique code printed inside relevant packs;
- Log-in/register on www.dolcegusto.co.uk/win;
- Enter the code as instructed.
- Entrants may enter as many times as they wish provided they use a new unique code from a new NESCAFÉ® Dolce Gusto® or STARBUCKS® by NESCAFÉ® Dolce Gusto® pack as outlined above for each further entry into the draw. No one person may win more than one prize throughout the duration of the promotion.
Selecting the winners
- Ten (10) winners will be drawn at random by an independent auditor each month (eleven (11) draws in total) and awarded the prize of £192 worth of Webshop vouchers? in the form of 4 x £48 vouchers valid for 12 months from the date of issue. Maximum of one £48 voucher can be used per order placed. If value of the order is less than £48, no change will be given. ?Sufficient for 365 cups (12 boxes of 16 pods purchased four times across 12 months).
- All winners will be selected at random via an independently supervised draw from all eligible entries received for each specific draw. No one person may win more than one prize throughout the duration of the promotion.
- When registering for the Promotion, entrants will be required to provide information including their first name, last name, email address and must confirm they are above 18 years old. Participants must enter their home address and phone details under “My account” section on www.dolce-gusto.co.uk in “My address”. In the event that the specified information is not provided, the entry will be considered incomplete and therefore invalid.
- Registered contact details will only be used to notify winners of their prize and verify the postal address to which the winner’s prize will be sent. Therefore, all entrants must ensure they provide valid contact details and are contactable for the duration of the Promotion. In the event of an entrants’ email address becoming inaccessible during the Promotion, the Promoter is not able to retrieve and amend any existing entries to a new email address.
- Each draw will take place and the winners will be notified by email within seven (7) working days of each draw closing date.
- The Promoter reserves the right to withdraw prizes if any of the prize winners cannot be contacted within 28 days and after three attempts. In these instances, the forfeited prizes maybe awarded to a reserve winner drawn next in line in the original draw.
The prizes
- Each prize consists of £192 worth of Webshop vouchers in the form of four £48 vouchers to use on the www.dolce-gusto.co.uk website as outlined in Clause 16 above. Vouchers will be valid for 12 months from the date of issue. Maximum of one £48 voucher can be used per order placed. If value of the order is less than £48, no change will be given.
Notification and delivery of prizes
- Each relevant draw winners will receive an email message with details of a secure URL where they can provide information for prize verification and to start the claims process.
- Winners will have 28 days from the date they have received their winning email message to respond and provide their details to ensure verification of their claim, otherwise they will lose their prize eligibility and the prize may be forfeited. The Promoter reserves the right to award the prize to a reserve winner who is next in line from the original relevant draw. Winners should retain their notification email message until their win has been verified.
- It is the responsibility of the winners to provide their correct, up-to-date details at the time of acceptance in order for their prize to be processed. The Promoter, the administrator, nor its fulfilment agent can be held responsible for any winner failing to supply accurate information which affects their prize fulfilment.
- Once verification has occurred - the relevant prize will then be despatched within 28 days by email.
General
- The Promoter reserves the right to verify all entries and the winners and to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements, or otherwise where a participant has gained unfair advantage in participating in the promotion, or won using fraudulent means; or to be acting in any manner deemed by the Promoter to be disruptive.
- All potential winners are subject to verification of eligibility and compliance with these Terms and Conditions, the Promoter reserves the right to verify all winners.
- Proof of sending is not proof of receipt. Responsibility cannot be accepted for claims that are lost, damaged or delayed, nor any associated costs to entrants/participants.
- There are no cash or other alternatives available, in whole or in part, except that in the event of circumstances outside of its control, the Promoter reserves the right to substitute similar alternatives of equal or greater value.
- Prizes are as specified and are non-transferable.
- Limitations of liability: Neither the Promoter, its agents or anyone professionally connected to the Promotion, assume any responsibility or liability for:
- Any incorrect or inaccurate code entry, or for any faulty or failed electronic data transmissions.
- Any unauthorised access to, or theft, destruction or alteration of codes at any point in the operation of this Promotion. Communications line failure, regardless of cause, with regards to any equipment, systems, networks, lines, satellites, servers, computers or providers utilised in any aspect of this Promotion.
- Inaccessibility or unavailability of the internet or the website or any combination thereof.
- Any injury or damage to participants/entrants upon delivery and/or use of their prize.
- Regretfully, we cannot be held liable for system failures on the website.
- Subject to the Promoter’s Privacy policy (https://www.dolce-gusto.co.uk/policy-privacy/), the surnames and countries of all verified winners will be available upon request using contact us page and inputting “WINNER LIST: NESCAFE DOLCE GUSTO WIN YOUR MORNING COFFEE PROMOTION” within the question field, for a period of 3 months following the end of the promotion.
- In the event of circumstances outside the Promoter’s reasonable control and only where circumstances make this unavoidable, the Promoter and those partnered with the promotion reserve the right to cancel or amend the promotion or these Terms and Conditions at any stage but will endeavour to minimize the effect to entrants in order to avoid undue disappointment.
- The Promoter’s decision is final and binding in all matters.
- If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.
- Any question concerning the legal interpretation of the rules will be based on English law and the Courts of England and Wales will have jurisdiction.
- Data Protection:The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if you are not opted-in into our general marketing email, you will still receive emails for this promotion only to let you know if you have won. The surnames and counties of verified winners will be made available as set out in Clause 33 above and winners can object to this by emailing: UKI.Dataprotection@uk.nestle.com . Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy https://www.nestle.co.uk/en-gb/privacypolicy. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time.
Promoter: Nestlé UK Ltd, 1 City Place, Gatwick RH6 0PA
12.2 FLASH SALE - April 2022
Offer begins on 05/04/2022 at 12:00hr and ends when all limited available bundles have been claimed.
Offer valid for participants’ choice of any available 12 & 16 individual pod packs only.
Maximum 2 bundles per person/household.
Images for illustrative purposes only and may differ from actual products.
During this promotional period, orders may take longer than usual to arrive.
Exclusive UK excluding Northern Ireland webshop offer, 18+. *£151.91 if all items purchased individually at RRP.
12.3 NESCAFÉ DOLCE GUSTO MINI ME® STARTER KIT WITH STARBUCKS® BY NDG £10 PROMOCODE
Open to UK, CI, IoM & RO1, 18+.
Offer available when you purchase a NESCAFÉ DOLCE GUSTO Mini Me® Starter Kit with STARBUCKS® by NDG, which contains a promotional leaflet and code.
Discount code worth £10/€15 may be used against the first purchase consisting of a minimum of 4 boxes of pods or £20 spend.
Valid for use until 31.05.2021.
Registration on the NESCAFÉ DOLCE GUSTO webshop required to use the code.
Valid promotion code required to claim.
Maximum of one offer per member and codes can only be used once.
Visit www.dolce-gusto.co.uk to use your promotion code.
Codes not valid via any other retailer/website.
Standard webshop terms apply.
See website for full terms and conditions.
Promoter: Nestlé UK Ltd, 1 City Place, Gatwick RH6 0PA
®Reg. Trademark of Societé des Produits Nestlé S.A. ®2020 Starbucks® Coffee Company. All rights reserved.
Societé des Produits Nestlé S.A. is an authorised licensee of Starbucks®.
12.4 £5 WEBSHOP VOUCHER
To qualify for £5 web shop credit, enter the unique promotional code provided. A £5 web shop credit will be added to your Dolce Gusto account and should be selected at the checkout when you have placed your order. The £5 will then be deducted from your basket total.
1. Offer open to UK only. Delivery will be made to the address specified by you when you register on the website, provided the address is within the UK or ROI.
2. The £5 discount code can only be used as part payment for order with four items or more (this is the standard minimum order).
3. Codes are valid for use until midnight on 31.03.2022. Codes are unique and can only be used once.
4. It is account holder's responsibility to ensure someone is available to receive the delivery.
5. Products are subject to availability and prevailing market conditions.
6. Items are dispatched within 3-5 working days of placing the order except where the participant has opted for Next Day Delivery (at the charge of £4.99) subject to availability of stock and receipt of clear funds.
7. The recipient must inspect the goods and notify us of any issues within 14 days of delivery in writing or by phoning our Consumer Services team on 0800 707 6066.
12.5 DG WELCOME PROGRAM FREE BOX OF PODS WITH 4 PURCHASED
These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.
- Open to UK, CI & IoM members only, who have been selected to receive an exclusive promocode entitling them to one free box of pods containing 12 or 16 pods when they buy 4 boxes or more in a single transaction.
- To qualify for the offer, qualifying participants must:
- Place at least 5 boxes of pods in their shopping basket (either 12 or 16 pods count only) for the offer to work.
- Enter their exclusive 12-digit promocode sent to them via email at the checkout to get one box within their shopping basket free (free offer applies to either the 12 or 16 count boxes only)
- The free box will be applied at checkout.
- Offer is subject to the purchase of four (4) or more boxes of pods of either 12 or 16 pods available for sale at the webshop at the time of placing the order.
- Offer to be redeemed within one (1) month of the date of receiving this email.
- Offer valid for purchases through the NESCAFÉ® Dolce Gusto® webshop only.
- A maximum of one offer per account throughout the duration of the promotion.
- The promocode cannot be redeemed in conjunction with any other promotion including Flash Sales.
- The offer is only available on single boxes. Flash Sales, Bundles and Magnum packs are excluded from this offer.
- No trade, third party or bulk applications permitted.
- Standard delivery times apply (see Delivery section of Terms and Conditions).
- The Promoter reserves the right to reject any applications that it believes to be in breach of these terms and conditions.
- Limitations of liability. The Promoter cannot assume any responsibility or liability for:
- Any incorrect or inaccurate information entered or for any faulty or failed electronic data transmissions.
- Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of this promotion.
- Inaccessibility or unavailability of the internet or the website or any combination thereof.
- Customers have the ability to change their address through the "edit profile" feature and during the confirmation stage at the checkout. Customers must ensure they are available to receive the delivery. If the customer is not at the delivery address to receive the goods, a card with a contact number will be left for them to arrange with the courier an alternative drop off time. After three attempts the goods will be returned to the Promoter and the customer will be refunded the full value of the purchase. From that point, if the customer still wishes to receive the order, they will have to re-order via the online shop.
For further information regarding this offer, please contact the NESCAFÉ® Dolce Gusto® Careline free on 0800 707 6066 in the UK
Promoter: Nestlé UK Ltd, 1 City Place, Gatwick RH6 0PA
12.6 BUY 5 BOXES OR MORE AND CHOOSE ONE FREE ACCESSORY
- Open to UK residents, aged 18 and over only who use the promocode entitling them to one free accessory when they buy five (5) boxes or more in a single transaction from the NESCAFÉ Dolce Gusto webshop and use the special promotional code.
- To qualify for the offer, qualifying participants must:
- Place at least five (5) boxes of pods in their shopping basket between 11:00am on 15.12.21 and 11:00am on 22.12.21 (either 12, 16 or Magnum boxes of pods only, including STARBUCKS® by Nescafé Dolce Gusto and 6 box bundles) for the offer to work.
- Follow the instructions online and enter their exclusive promocode ‘HOLIDAYGIFT’ to choose one free accessory, subject to availability, from the following list: Espresso Glass Set, Pod Drawer, Iconic Porcelain Espresso Cup Set, Chococino Glass Set, Stackable Pod Holder Orange-Crystal or Stackable Pod Holder Blue-Crystal. All gifts are subject to availability, whilst stocks last.
- The free gift will be applied before checkout.
- This is a limited availability offer, while stocks last. The promotion will end at 11:00am on 22.12.21, or when all allocated stocks of the free items have been depleted, whichever is sooner. No cash or other alternative will be available in lieu of the free item once allocated stocks have been depleted. Participants who claim the offer after stocks have been depleted will be able to cancel their order if they choose.
- Offer is subject to the purchase of five (5) or more boxes of pods (12, 16, or Magnum boxes including STARBUCKS® by Nescafé Dolce Gusto and 6 box bundles) available for sale at the webshop at the time of placing the order. The offer is not available and will not work if any Bundles are added to the basket. The offer cannot be used in conjunction with any other offer or promotions.
- Offer available from 11:00am on 15.12.21 to 11:00am on 22.12.21, subject to availability, while stocks last.
- Offer valid for purchases through the NESCAFÉ® Dolce Gusto® UK webshop only.
- A maximum of one free gift per order, and a maximum of two offers per household throughout the duration of the promotion.
- The promocode cannot be redeemed in conjunction with any other promotions.
- The offer is only available on the purchases as outlined in Clause 3 above. Flash Sales are excluded from this offer.
- No trade, third party or bulk applications permitted.
- Standard delivery times apply (see Delivery section of Terms and Conditions). Please note that due to increased demand during the run up to the Christmas period, some orders may take longer than usual to be delivered. The Promoter cannot be held responsible for any delays due to seasonal issues such as inclement weather.
- The Promoter reserves the right to reject any applications that it believes to be in breach of these terms and conditions.
- Limitations of liability. The Promoter cannot assume any responsibility or liability for:
- Any incorrect or inaccurate information entered or for any faulty or failed electronic data transmissions.
- Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of this promotion.
- Inaccessibility or unavailability of the internet or the website or any combination thereof.
- Customers have the ability to change their address through the "edit profile" feature and during the confirmation stage at the checkout. Customers must ensure they are available to receive the delivery. If the customer is not at the delivery address to receive the goods, a card with a contact number will be left for them to arrange with the courier an alternative drop off time. After three attempts the goods will be returned to the Promoter and the customer will be refunded the full value of the purchase (excluding the free item). From that point, if the customer still wishes to receive the order, they will have to re-order via the online shop.
- Any orders, including re-orders of undeliverable items, placed after the offer ends at 23:59 on 22.12.21, or after all allocated stocks have been depleted will not qualify for the offer.
- The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Otherwise, your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. The Promoter’s Privacy Policy can be found at www.nescafe.com/gb/nestle-privacy-notice. You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending an email to UKI.dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.
For further information regarding this offer, please contact the NESCAFÉ® Dolce Gusto® Careline free on 0800 707 6066 in the UK.
Promoter: Nestlé UK Ltd, 1 City Place, Gatwick RH6 0PA
12.7 GET A FREE* AMERICANO BOLD MORNING PODS BOX WITH A PURCHASE OF 8 OR MORE BOXES
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Open to GB & IE residents (England, Scotland, Wales, & ROI) excluding Northern Ireland, aged 18 and over only.
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Purchase any 8 or more pod boxes of NESCAFÉ® Dolce Gusto® or STARBUCKS® pods from the NESCAFÉ® Dolce Gusto® webshop in a single transaction during the stated promotional period to receive one free NESCAFÉ® Dolce Gusto® Americano Bold Morning pods box. Customers will need to enter the Promocode ‘GOODMORNING’ at the checkout to qualify for the gift. The promotion is available with the purchase of 12 pod packs, 16 pod packs and Magnum 30 pod packs.
- Offer available for purchases made between 12:00 on 21.02.2022 and 12:00 on 27.03.2022. The promotion will end on 27.03.2022, or when all stock of the NESCAFÉ® Dolce Gusto® Americano Bold Morning have been claimed (14 500 boxes), whichever is sooner. These gifts will be awarded to qualifying participants on a ‘first-come, first served’ basis. In the event of all allocated stock of the NESCAFÉ® Dolce Gusto® Americano Bold Morning are claimed before the stated closing date, customers will be advised via a message on the website and may choose to cancel their order.
- To qualify, customers must register or log into their 'My NESCAFÉ® Dolce Gusto®' account, add 8 or more boxes of pods to their basket, and enter the special Promocode ‘GOODMORNING’ posted on the webshop home page at the checkout.
- Offer valid for purchases through the NESCAFÉ® Dolce Gusto® webshop only during the stated promotional dates only and cannot be applied retrospectively.
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Maximum of 1 free pod box may be redeemed per person/per account and a maximum of two orders per household may be placed using the promocode during the promotional period, subject to availability, while stocks last.
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The promocode ‘GOODMORNING’ cannot be used in conjunction with any other offers.
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The offer is only available for the purchase of boxes of pods containing 12 pods, 16 pods and Magnum 30 pod packs.
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No trade, third party or bulk applications permitted.
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No other alternative (cash or otherwise) will be available in the event of allocated stocks of the free item being depleted before the stated closing date.
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Standard delivery times and minimum order basket size applies (see website Terms & Conditions).
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The Promoter reserves the right to reject any applications that it believes to be in breach of these terms and conditions.
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Limitations of liability. The Promoter cannot assume any responsibility or liability for:
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Any incorrect or inaccurate information entered or for any faulty or failed electronic data transmissions.
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Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of this promotion.
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Inaccessibility or unavailability of the internet or the website or any combination thereof.
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Applicants have the ability to change their address through the "edit profile" feature and during the confirmation stage at the checkout. Customers must ensure they are available to receive the delivery. If the customer is not at the delivery address to receive the goods, a card with a contact number will be left for them to arrange with the courier an alternative drop off time. After three attempts the goods will be returned to the Promoter and the customer will be refunded the full value of the purchase. From that point, if the customer still wishes to receive the order, they will have to re-order via the online shop.
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Any orders, including re-orders of undeliverable items, placed after the offer ends at 12:00 on 27.03.2022, or after all available stocks of the free NESCAFÉ® Dolce Gusto® Americano Bold Morning pods boxes have been claimed, will not qualify for the offer. In such an event, participants will have the right to cancel their order.
For further information regarding this offer, please contact the NESCAFÉ® Dolce Gusto® customer support free on 0800 707 6066 in GB.
Promoter: Nestlé UK Ltd, 1 City Place, Gatwick RH6 0PA.
12.8 NESCAFÉ® DOLCE GUSTO® GENIO S AUTOMATIC COFFEE MACHINE WHITE BY DE’LONGHI® WITH YOUR CHOICE* OF 4 POD BOXES FOR £59.99**
*Offer available to GB residents, 18+ only. Maximum of two offers per person/household. Promotion runs from 03.05.22 and ends when all limited available qualifying machines have been claimed whilst stocks last. Offer available for the stated machine only and cannot be applied to any other machine. No cash or other alternative in lieu of the discount offer. Offer not available via any other retailer. This offer cannot be redeemed in conjunction with any other offers or promotional codes. Offer cannot include Magnum Packs or Special Pod Bundles. Normal conditions of sale apply which can be found within our terms and conditions.
Images for illustrative purposes only and may differ from available products. During this promotional period, orders may take longer than usual to arrive.
**£105.95 if all items purchased individually at RRP (43% saving on individual RRPs).
12.9 MOTHERS DAY PROMOTION BUY 5 OR MORE POD BOXES AND GET 1 FREE*
- Open to UK residents, aged 18 and over only who use the promocode entitling them to one free box of pods when they buy five (5) boxes or more in a single transaction from the NESCAFÉ® Dolce Gusto® webshop and use the special promotional code.
- To qualify for the offer, qualifying participants must:
- Place at least five (5) boxes of pods in their shopping basket between 08:00 on 23.03.22 and 23:59 on 30.03.22 (including STARBUCKS® by NESCAFÉ® Dolce Gusto®) for the offer to work. The promotion will not work if Magnums or Bundles are added to the basket.
- Follow the instructions online and enter their exclusive promocode ‘TREAT’. The discount equated to one free box of pods will be applied before checkout.
- The promotion will end at 23:59 on 30.03.22. No cash or other alternative will be available in lieu of the free item.
- Offer is subject to the purchase of five (5) or more boxes of pods (including STARBUCKS® by NESCAFÉ® Dolce Gusto®) available for sale at the webshop at the time of placing the order. The offer is not available and will not work if any Magnum packs or Bundles are added to the basket. The offer cannot be used in conjunction with any other offer or promotions.
- Offer available from 08:00 on 23.03.22 to 23:59 on 30.03.22.
- Offer valid for purchases through the NESCAFÉ® Dolce Gusto® UK webshop only.
- A maximum of one free box of pods per order, and a maximum of two offers per household throughout the duration of the promotion.
- The promocode cannot be redeemed in conjunction with any other promotions.
- The offer is only available on the purchases as outlined in Clause 3 above. Flash Sales are excluded from this offer.
- No trade, third party or bulk applications permitted.
- Standard delivery times apply (see Delivery section of Terms and Conditions). The Promoter cannot be held responsible for any delays due to seasonal issues such as inclement weather.
- The Promoter reserves the right to reject any applications that it believes to be in breach of these terms and conditions.
- Limitations of liability. The Promoter cannot assume any responsibility or liability for:
- Any incorrect or inaccurate information entered or for any faulty or failed electronic data transmissions.
- Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of this promotion.
- Inaccessibility or unavailability of the internet or the website or any combination thereof.
- Customers have the ability to change their address through the "edit profile" feature and during the confirmation stage at the checkout. Customers must ensure they are available to receive the delivery. If the customer is not at the delivery address to receive the goods, a card with a contact number will be left for them to arrange with the courier an alternative drop off time. After three attempts the goods will be returned to the Promoter and the customer will be refunded the full value of the purchase (excluding the free item). From that point, if the customer still wishes to receive the order, they will have to re-order via the online shop.
- Any orders, including re-orders of undeliverable items, placed after the offer ends at 23:59 on 30.03.22 will not qualify for the offer.
- The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Otherwise, your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. The Promoter’s Privacy Policy can be found at https://www.nescafe.com/gb/nestle-privacy-notice . You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending an email to UKI.dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.
For further information regarding this offer, please contact the NESCAFÉ® Dolce Gusto® Careline free on 0800 707 6066 in the UK.
Promoter: Nestlé UK Ltd, 1 City Place, Gatwick RH6 0PA
12.10 NDG SKINNY FOOD INSTAGRAM PRIZE DRAW MAY 2022
These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.
The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to the Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
- Open to UK, CI & IoM residents aged 18 or over, excluding employees of Nestlé UK Ltd and their immediate families, its agents or anyone else professionally connected with the promotion.
- Maximum of one entry per person via each promotional Instagram post only throughout the duration of the promotion. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions; or to be acting in any manner deemed by the Promoter to be disruptive.
- No purchase necessary.
- There is one prize available to be won in total consisting of a NESCAFÉ® Dolce Gusto® Genio S Touch machine, NESCAFÉ® Dolce Gusto® Americano Pods (16), NESCAFÉ® Dolce Gusto® Flat White Pods (16), NESCAFÉ® Dolce Gusto® Latte Macchiato (8 pods), NESCAFÉ® Dolce Gusto® Pod Holder, Skinny Food Company Salted Caramel Barista Coffee Syrup (1 Litre), French Vanilla Barista Coffee Syrup (1 Litre) and English Toffee Barista Coffee Syrup (1 Litre). The winner will be the first eligible person selected at random via by an independent third party.
HOW TO ENTER:
- Participants will require an Instagram account to enter and must ensure that their entries are set to ‘Public’. Participants who do not already have an Instagram account may open one at www.instagram.com, by following the instructions and reading the relevant Terms and Conditions.
- Enter via Instagram by liking and commenting on the official promotional post and following @dolcegustouk and @skinnyfoodco. Entrants must ensure their account is set to ‘Public’ to allow their entry to be included in the prize draw. The winner will be drawn at random from all valid entries made via the Instagram posts on with @dolcegustouk or @ @skinnyfoodcodirtycowchocolate by 23:59 on 11.05.22. The winner’s Instagram name will be announced/tagged in the original promotion post within two working days of the closing date. The winner will be required to private message the Promoter within five (5) working days of the winner notification with their contact details to arrange their prize.
- By participating entrants understand and agree to their comments being publicly displayed on the @dolcegustouk and/or @skinnyfoodco official UK Instagram pages. Such entries may be attributed to the original entrant using their name as provided with their entry, or as shown on their Instagram account.
- Comments must not infringe the copyright or other intellectual property rights of any third party. The Promoter reserves the right to remove any comments it deems to be:
- Violent, negative or/and discriminative of any ethnic, racial, gender, religious, professional or age group, or be profane or obscene;
- Promote or be about the use of illegal drugs, tobacco, firearms/weapons, any activities that may appear unsafe or dangerous, or any particular political agenda or message;
- Be offensive or be about hate;
- Defame, misrepresent or contain negative remarks about the Promoter or its products, other people, products or companies;
- Contain trademarks owned by others or advertise or promote any brand or product of any kind, without permission;
- Contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art or images published on or in websites, television, movies or other media or musical "samples") without permission;
- Contain materials embodying the names, likenesses, photographs, or other indicia identifying any person, living or dead, other than the participant, without permission;
- Communicate messages or images inconsistent with the positive images and/or goodwill to which the Promoter wishes to associate;
- Depict, and cannot itself be in, violation of any law.
- The Promoter reserves the right at its sole and absolute discretion to immediately and permanently remove any comments or posts that it deems to be distasteful, degrading or will in any way cause offence. Comments should not mention or tag another person except where the entrant has obtained express permission to publicly share that person’s Instagram name. All entries must conform to Instagram guidelines and terms and conditions.
- The winner will be drawn at random by an independent third party from all valid entries received by the stated closing date. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion, setting up multiple accounts, aliases, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Bulk, trade, agencies, third party or automated entries are not permitted and will be disqualified.
- The Promoter reserves the right to remove any entrant from the prize draw whose social media name or photo it deems to be offensive, or it believes may cause offence to other participants.
- Prize draw closes at 23:59 on 11.05.22. Participation is via the method as outlined in Clause 4 above only. No postal or other entry method is available.
- The prize draw will take place using an independently verified random computer number generator within 48hrs of the prize draw closing date and the winner notified via Instagram only. The winner will be required to contact the Promoter via a Private Message to provide contact details and to make arrangements for their prize to be delivered. Whilst all reasonable steps will be taken to contact the winner, if this cannot be achieved within a further seven (7) working days and after three attempts, the Promoter reserves the right to cancel the prize entitlement and award the prize to a reserve winner who will be drawn at the same time as the original winner. If the reserve winner does not respond within 28 days of being notified and after three attempts, the prize entitlement will be withdrawn, and the prize removed from the promotion. On completion of the validation process, the prize will be sent by special delivery post or courier, via a tracked and signed for service, within 28 days of confirmation of the winner’s address.
- The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment.
- The Promotion and these Terms and Conditions will be governed by the laws of England and Wales but any disputes as to the meaning of these Terms and Conditions will be subject to the exclusive jurisdiction of the participants’ local courts.
- The decision of the Promoter in all matters connected to this prize draw is final and binding.
- The Promoter cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the promotion or as a result of accepting any prize. Nothing shall exclude the Promoter’s liability for death or personal injury as a result of its negligence. To the fullest extent possible in law, neither the Promoter nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.
- Promoter reserves the right to verify the winner and to refuse to award the prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, or any instructions forming part of this promotion’s entry requirements, or otherwise where a participant has gained an unfair advantage in participating in the promotion or won using fraudulent means.
- By taking part in the promotion, the winner agrees that the Promoter may contact them to ask whether they want to participate in marketing activities/PR relating to this promotion only.
- Subject to the Promoter’s Privacy Policy which can be found at Policy https://www.nestle.co.uk/en-gb/privacypolicy , the surname and county of the verified winner will be available upon request by sending an email to: services@uk.nestle.com with the subject line “WINNER’S LIST: NESCAFÉ DOLCE GUSTO & SKINNYFOODCO INSTAGRAM PRIZE DRAW Promotion ” for a period of three months following the end of the promotion. The Promoter reserves the right to refuse any or all such requests. When contacting this email address, your request will be actioned in line with Nestlé’s Privacy Policy. If the winner objects to their information being published, then they can contact the Promoter by emailing: UKI.Dataprotection@uk.nestle.com with the subject line “WINNER’S LIST: NESCAFÉ DOLCE GUSTO & SKINNYFOODCO INSTAGRAM PRIZE DRAW”.
- Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if you are not opted-in into our general marketing email, you will still receive emails/messages for this promotion only to let you know if you have won. The surname and county of the verified winner will be made available as set out in paragraph 16 above and the winner can object to this by emailing: Dataprotection@uk.nestle.com . Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nestle.co.uk/en-gb/privacypolicy . You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.
- No responsibility can be accepted for any entries that cannot be made, are incomplete, corrupted, delayed or are not received for any reason whatsoever. The Promoter cannot assume any responsibility or liability for:
- Any faulty or failed electronic data transmissions.
- Communications line failure, regardless of cause, with regard to any equipment, networks, lines, satellites, servers, computers or providers used in any aspect of the promotion.
- Any unauthorised access to the operation of this promotion.
- Inaccessibility or unavailability of the internet or Instagram, or any combination thereof.
- All normal internet connection charges associated with the submission of an entry to the promotion shall be the entrant’s responsibility.
- This promotion is in no way sponsored, endorsed or administered by, or associated with Instagram. Entrants accept and understand that they are providing their information to the Promoter, and that Instagram has no liability for any element of this promotion. Furthermore, any questions, comments or complaints regarding the promotion will be directed to the Promoter only.
- Any person posting, or seen to be posting, comments to the ‘Nescafé Dolce Gusto’ or ‘Skinny Food Co’ social media pages or elsewhere during the promotion that are considered bullying, spiteful or upsetting to other participants, fans of ‘Nescafé Dolce Gusto’ or ‘Skinny Food Co’ or directly aimed at the Promoter, will have their comments removed and will be disqualified from the promotion. The Promoter reserves the right to alert Instagram to any such behaviour, which may result in the person’s account being frozen pending investigation.
- Privacy Policy. As the promotion is run using Instagram, their privacy policy will apply. See above for the Promoter’s Privacy policy.
- To ensure fairness and the integrity of the promotion to all participants, the Promoter will not enter into discussions regarding the running of this promotion via social media but will respond to questions via consumer.services@uk.nestle.com.
- If any of these clauses should be determined to be invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
- If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
Promoter: Nestlé UK Ltd, 1 City Place, Gatwick RH6 0PA
12.11 FREE* STARBUCKS® AMERICANO SUNNY DAY BLEND PODS BOX WITH A PURCHASE OF 8 OR MORE BOXES
- Open to UK & ROI residents (England, Scotland, Wales, Northern Ireland & Republic of Ireland), aged 18 and over only.
- Purchase any 8 or more pod boxes of NESCAFÉ® Dolce Gusto® or STARBUCKS® pods from the NESCAFÉ® Dolce Gusto® webshop in a single transaction during the stated promotional period to receive one free Starbucks® by NDG Americano Sunny Day Blend pods box (12 count). Customers will need to enter the Promocode ‘SUNNYSUMMER’ at the checkout to qualify for the gift. The promotion is available with the purchase of 12 pod packs, 16 pod packs and Magnum 30 pod packs.
- Offer available for purchases made between 2:00pm on 24.05.2022 and 2:00pm on 18.07.2022. The promotion will end on 18.07.2022. In the event of all allocated stock of Starbucks® by NDG Americano Sunny Day Blend are claimed before the stated closing date, customers will be advised via a message on the website and may choose to cancel their order.
- To qualify, customers must register or log into their 'My NESCAFÉ® Dolce Gusto®' account, add 8 or more boxes of pods to their basket, and enter the special Promocode ‘SUNNYSUMMER’ posted on the webshop home page at the checkout.
- Offer valid for purchases through the NESCAFÉ® Dolce Gusto® webshop only during the stated promotional dates and cannot be applied retrospectively.
- Maximum of one (1) free pod box (12 count) may be redeemed per person/per account and a maximum of two orders per household may be placed using the promocode during the promotional period, subject to availability, while stocks last.
- The promocode ‘SUNNYSUMMER’ cannot be used in conjunction with any other offers.
- The offer is only available for the purchase of boxes of pods containing 12 pods, 16 pods and Magnum 30 pod packs only.
- No trade, third party or bulk applications permitted.
- No other alternative (cash or otherwise) will be available in the event of allocated stocks of the free item being depleted before the stated closing date.
- Standard delivery times and minimum order basket size applies (see website Terms and Conditions).
- The Promoter reserves the right to reject any applications that it believes to be in breach of these Terms and Conditions.
- Limitations of liability. The Promoter cannot assume any responsibility or liability for:
Any incorrect or inaccurate information entered or for any faulty or failed electronic data transmissions.
Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilized in any aspect of this promotion.
Inaccessibility or unavailability of the internet or the website or any combination thereof. - Applicants have the ability to change their address through the "edit profile" feature and during the confirmation stage at the checkout. Customers must ensure they are available to receive the delivery. If the customer is not at the delivery address to receive the goods, a card with a contact number will be left for them to arrange with the courier an alternative drop off time. After three attempts the goods will be returned to the Promoter and the customer will be refunded the full value of the purchase. From that point, if the customer still wishes to receive the order, they will have to re-order via the online shop.
- Any orders, including re-orders of undeliverable items, placed after the offer ends at 2:00pm on 18.07.2022, or after all available stocks of the free Starbucks® by NDG Americano Sunny Day Blend pods boxes have been claimed, will not qualify for the offer. In such an event, participants will have the right to cancel their order.
- The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. Otherwise, your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. The Promoter’s Privacy Policy can be found at https://www.nescafe.com/gb/nestle-privacy-notice . You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending an email to UKI.dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.
For further information regarding this offer, please contact the NESCAFÉ® Dolce Gusto® customer support free on 0800 707 6066 in UK or 00800 6378 5385 in ROI .
Promoter: Nestlé UK Ltd, 1 City Place, Gatwick RH6 0PA.
12.12 NESCAFE DOLCE GUSTO JUBILEE INSTAGRAM PRIZE DRAW
These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by them. Participants should retain a copy for their information.
The Promoter takes data protection seriously. By entering this promotion, participants confirm that they have read the Promoter’s Privacy Policy and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
- Open to GB residents (England, Scotland and Wales) aged 18 or over, excluding Northern Ireland or any employees and their immediate families of Nestlé UK Ltd, affiliated companies, its agents or anyone else professionally connected with the promotion.
- Only one entry per person throughout the duration of the promotion via the official entry form which can be found at https://www.dolce-gusto.co.uk/jubilee-giveaway . Participants are required to follow the link to the official entry form from the NESCAFÉ Dolce Gusto Instagram page at @dolcegustoUK and to register with NESCAFÉ Dolce Gusto.
- No purchase necessary.
- The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to circumvent this clause by tampering with the operation of the promotion, setting up multiple accounts, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive.
- There are 70 prizes available to be won, each consisting of a bundle containing one NESCAFÉ® Dolce Gusto® Mini Me Automatic in Black & Arctic Grey machine and 8 pod boxes of the winner’s choice (pod boxes subject to availability).
No cash or other alternative will be available in lieu of the stated prizes except in the event of circumstances beyond its control, the Promoter reserves the right to offer an alternative prize, in whole or part, of equal or greater value. - HOW TO ENTER:
- Participants will require an Instagram account and internet access to enter and must ensure that their entries are set to ‘Public’. Participants who do not already have an Instagram account may open one at www.instagram.com, by following the instructions and reading the relevant Terms and Conditions.
- All entries must include:
- Follow @dolcegustouk on Instagram; and
- Register with NESCAFÉ Dolce Gusto and complete an official entry form at https://www.dolce-gusto.co.uk/jubilee-giveaway
- All participants will be required to register by providing their first name, last name, email address and Instagram name and then completing an official entry form to be included in the prize draw for a chance to win. Failure to complete either a) or b) of the entry process as outlined above will result in the entry being deemed to be incomplete and will not be included in the prize draw for a chance to win a prize.
- Entrants must ensure their account is set to ‘Public’ to allow their entry to be included in the prize draw.
- There will be 70 prize winners selected at random by an independent third party from all valid entries made via the official registration entry form at https://www.dolce-gusto.co.uk/jubilee-giveaway by 23:59 on 16.06.22. The prize draw will take place on 20.06.22.
The winners will be contacted via email using the email address provided in their original entry form within two (2) working days of the prize draw date and will be required to confirm acceptance of the prize, and choice of pods required within 90 days of the date of the notification email. This email will appear from Nestlé and may appear in either your inbox or junk. - Following a verification process, qualifying winners will be sent a unique prize code to use at checkout on the NESCAFÉ Dolce Gusto webshop to claim their prize of one (1) NESCAFÉ® Dolce Gusto® Mini Me Automatic in Black & Arctic Grey machine and eight (8) boxes of pods of their choice, subject to availability. Bundles, Magnum packs and accessories including recycling bags are excluded from this offer. Prizes are as stated and cannot be transferred or exchanged for cash or any other alternative, unless agreed with the Promoter in writing.
PRIZE
Mini Me Coffee machine with the following features: Eco Mode, Hot or cold serving option, Personal beverage mix selector, clean pod disposal and high pressure system
Weight 2.42kg
Height 30.5cm
Length 24cm
Depth 16cmMachine model and colour subject to availability. The Promoter reserves the right to offer a different model or colour in the event of circumstances beyond its control. The machines will be as supplied and the winner will not be able to choose the colour.
- By participating entrants understand and agree to their comments being publicly displayed on the @dolcegustoUK official UK Instagram pages. Such entries may be attributed to the original entrant using their name as provided with their entry, or as shown on their Instagram account.
- Entries will be strictly monitored by the Promoter. Comments must not infringe the copyright or other intellectual property rights of any third party. The Promoter reserves the right to remove any comments it deems to be:
- Violent, negative or/and discriminative of any ethnic, racial, gender, religious, professional or age group, or be profane or obscene;
- Promote or be about the use of illegal drugs, tobacco, firearms/weapons, any activities that may appear unsafe or dangerous, or any particular political agenda or message;
- Be offensive or be about hate;
- Defame, misrepresent or contain negative remarks about the Promoter or its products, other people, products or companies;
- Contain trademarks owned by others or advertise or promote any brand or product of any kind, without permission;
- Contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art or images published on or in websites, television, movies or other media or musical "samples") without permission;
- Contain materials embodying the names, likenesses, photographs, or other indicia identifying any person, living or dead, other than the participant, without permission;
- Communicate messages or images inconsistent with the positive images and/or goodwill to which the Promoter wishes to associate;
- Depict, and cannot itself be in, violation of any law.
- The Promoter reserves the right at its sole and absolute discretion to immediately and permanently remove any comments or posts on its official Instagram page that it deems to be distasteful, degrading or will in any way cause offence. Comments should not mention or tag another person except where the entrant has obtained express permission to publicly share that person’s Instagram name. All entries must conform to Instagram guidelines and terms and conditions.
- The winners will be drawn at random by an independent third party from all valid entries received by the stated closing date. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the promotion, setting up multiple accounts, aliases, using multiple identities or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive. Bulk, trade, agencies, third party or automated entries are not permitted and will be disqualified.
- The Promoter reserves the right to remove any entrant from the prize draw whose social media name or photo it deems to be offensive, or it believes may cause offence to other participants.
- Prize draw closes at 23:59 on 16.06.22. Participation is via the method as outlined in Clause 4 above only. No postal or other entry method is available.
- The prize draw will take place using an independently verified random computer number generator within two (2) working days of the prize draw closing date and the winners will be notified via email. The winners will be required to confirm acceptance of the prize. Whilst all reasonable steps will be taken to contact the winners, if this cannot be achieved within a further 90 days and after three attempts, the Promoter reserves the right to cancel the prize entitlement and award the prize to a reserve winner who will be drawn at the same time as the original winner. If the reserve winner does not respond within 90 days of being notified and after three attempts, the prize entitlement will be withdrawn, and the prize removed from the promotion. On completion of the validation process, tNo cash or other alternatives in whole or part, will be available.
- The Promoter will make reasonable efforts to contact the winners, however, if a winner cannot be contacted after 28 days of the original notification and after three attempts, or if a selected winner is ineligible, otherwise in breach of these Terms and Conditions, or unable to take up their prize for any other reason, then they shall be disqualified and will lose their entitlement to the prize. In such circumstances, the Promoter reserves the right to select a reserve entrant from the reserves selected as next in line at the time of the initial prize allocation. In the event of a need to contact a reserve, this will continue/be repeated until an eligible winner is able to claim the prize, or after two (2) reserves have been tried. Thereafter, any remaining prize will be forfeited and withdrawn from the promotion and declared null and void. It is the entrants’ responsibility to ensure that they check their junk for any winning messages. Winners should retain their notification winning message until their win has been verified.
- Neither the Promoter nor its agents accept any responsibility for failed delivery due to provision of incorrect contact details by the winners. It is the responsibility of winners to provide their correct, up to date details at the time of acceptance in order for the prize to be processed. Failure to provide a valid email address may result in the prize being forfeited and the prize entitlement withdraw, any prize notification email returned as undelivered will be assumed unwanted and shall be forfeited.
- All entrants will be required to provide a genuine email address that is personal, valid, and accessible throughout the promotion. In the event that the specified information is not provided or is incorrect or an alias, the entry may be considered incomplete, and the Promoter reserves the right to invalidate the entry.
- In the event of an email address becoming inaccessible during the promotion, the Promoter is not able to retrieve and amend any existing entries to a new email address.
- Winners will be subject to a full verification process.
- The Promoter reserves the right to withdraw or amend this promotion in the event of any unforeseen circumstances outside its reasonable control but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment.
- These Terms and Conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by the relevant local courts who shall have exclusive jurisdiction over any and all disputes arising out of, relating to, or concerning these Terms and Conditions.
- The decision of the Promoter in all matters connected to this draw is final and binding.
- The Promoter cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the promotion or as a result of accepting any prize. Nothing shall exclude the Promoter’s liability for death or personal injury as a result of its negligence. To the fullest extent possible in law, neither the Promoter nor agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.
- Promoter reserves the right to verify the winners and to refuse to award the prize or withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, or any instructions forming part of this promotion’s entry requirements, or otherwise where a participant has gained an unfair advantage in participating in the promotion or won using fraudulent means.
- By taking part in the promotion, the winners agree that the Promoter may contact them to ask for their consent as to whether they want to participate in marketing activities/PR relating to this promotion only.
- By entering this promotion, all participants will be deemed to have accepted and be bound by these Terms and Conditions.
- Subject to the Promoter’s Privacy Policy which can be found at Policy https://www.nestle.co.uk/en-gb/privacypolicy, the surnames and counties of the verified winners will be available upon request by sending an email to: consumer.services@uk.nestle.com with the subject line “WINNER’S LIST: NESCAFÉ DOLCE GUSTO JUBILEE PRIZE DRAW” for a period of three (3) months following the end of the promotion. The Promoter reserves the right to refuse any or all such requests. When contacting this email address, requests will be actioned in line with Nestlé’s Privacy Policy. If any winner objects to their information being published, they can contact the Promoter by emailing: UKI.Dataprotection@uk.nestle.com with the subject line “WINNER’S LIST: NESCAFÉ DOLCE GUSTO JUBILEE PRIZE DRAW”.
- Data Protection: The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent and you have opted-in to receive future marketing communications or prize PR. As part of this promotion, if you are not opted-in into our general marketing email, you may still receive emails/messages for this promotion only to let you know if you have won and to make arrangements for your prize delivery. The surnames and counties of the verified winner will be made available as set out in the clause above and the winner can object to this by emailing: UKI.Dataprotection@uk.nestle.com. Otherwise, your personal details will at all times be kept confidential, and in accordance with the General Data Protection Regulation (GDPR). Click here for the Promoter’s Privacy Policy https://www.nestle.co.uk/en-gb/privacypolicy. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to: UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded.
- No responsibility can be accepted for any entries that cannot be made, are incomplete, corrupted, delayed or are not received for any reason whatsoever. The Promoter cannot assume any responsibility or liability for:
- Any faulty or failed electronic data transmissions.
- Communications line failure, regardless of cause, with regard to any equipment, networks, lines, satellites, servers, computers or providers used in any aspect of the promotion.
- Any unauthorised access to the operation of this promotion.
- Inaccessibility or unavailability of the internet or Instagram, or any combination thereof.
- All normal Internet connection charges associated with the submission of an entry to the promotion shall be the entrant’s responsibility.
- This promotion is in no way sponsored, endorsed, or administered by, or associated with Instagram. Entrants accept and understand that they are providing their information to the Promoter, and that Instagram has no liability for any element of this promotion. Furthermore, any questions, comments or complaints regarding the promotion will be directed to the Promoter only.
- Any person posting, or seen to be posting, comments to the ‘Nescafé Dolce Gusto UK’ social media pages, or elsewhere during the promotion that are considered bullying, spiteful or upsetting to other participants, fans of ‘Nescafé Dolce Gusto’ or directly aimed at the Promoter, will have their comments removed and will be disqualified from the promotion. The Promoter reserves the right to alert Instagram to any such behaviour, which may result in the person’s account being frozen pending investigation.
- Privacy Policy
As the promotion is run using Instagram, their privacy policy will apply. See above for the Promoter’s Privacy policy. - To ensure fairness and the integrity of the promotion to all participants, the Promoter will not enter into discussions regarding the running of this promotion via social media but will respond to questions via consumer.services@uk.nestle.com.
- If any of these clauses should be determined to be invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
- If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
Promoter: Nestlé UK Ltd, 1 City Place, Gatwick RH6 0PA