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Discover amazing Black Friday deals!

Genio S Automatic machine + 4 STARBUCKS® pod boxes for just £64.99* *T&Cs & exclusions apply.

Get a Genio S coffee machine + up to 128 cups of coffee for £64.99*.

Get 10% off* this Mother's Day. *T&Cs apply.

Enjoy up to 25% off* in our January sale. *T&Cs & exclusions apply.

Get up to 25% off* our coffee pods this easter! *T&Cs apply.

Buy any* 4 NESCAFÉ® Dolce Gusto® pods for just £15! *T&Cs apply.

Enjoy a FREE* descaler with the purchase of 6 or more pod boxes! *T&Cs & exclusions apply.

Get 5 pods* for £19.99 *T&Cs apply.

Get 5 pods* for £19.99* *T&Cs apply.

NESCAFÉ® Dolce Gusto® FAQs

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Price Increase 2024
Why has the price of pods increased on the webshop?
We can assure you that this decision was not made lightly. We examined all other alternatives as we always want to give our consumers the best products possible at the best value for money.
Why can’t I see any price increase in retailers?
We have increased the recommended retail price (RRP) but as resale pricing is at the sole discretion of the retailer, they are free to determine their own resale prices.
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BLACK FRIDAY MACHINE BUNDLE OFFERS | MINI ME & GENIO S MACHINES
Do I need a promotional code to make use of this offer?
To qualify for this offer, add exactly 4 NESCAFÉ® Dolce Gusto® pod boxes to your basket. As per the T&C's Starbucks, Magnum packs and Bundle packs are excluded from this offer.
 
Enter code BFMINI to add the NESCAFÉ® Dolce Gusto® Mini Me by De'Longhi to your basket. Your order total will be adjusted to £54.99.
 
Enter code BFGENIO to add NESCAFÉ® Dolce Gusto® Genio S by De'Longhi to your basket. Your order total will be adjusted to £69.99.
Can I add more boxes to receive the discount?
The offer is only for 4 NESCAFÉ® Dolce Gusto® pod boxes. Adding more or buying Starbucks, Magnum, or bundle packs will remove the machine offer.
I have added a bundle pack to my basket and the discount has not been applied.
As per the T&C's Starbucks, Magnum packs and Bundle packs are excluded from this offer.
Can I choose a different colour machine?
This promotion is only valid with our NESCAFÉ® Dolce Gusto® Mini Me by De'Longhi in the colour black & grey and our NESCAFÉ® Dolce Gusto® Genio S by De'Longhi in the colour white.
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BLACK FRIDAY POD SALE
Do I need a promotional code to make use of this offer?
The discounted price of £15 will automatically be applied at checkout when exactly 4 NESCAFÉ® Dolce Gusto® pod boxes have been added to your basket. As per the T&C's, bundle packs, magnum packs and STARBUCKS® pod boxes are excluded from this offer.
Can I add more boxes to receive the discount?
This promotion is only valid when adding exactly 4 NESCAFÉ® Dolce Gusto® pod boxes to your basket. Adding any more pod boxes will remove the discount. As per the T&C's, bundle packs, magnum packs and STARBUCKS® pod boxes are excluded from this offer.
I have added a bundle pack to my basket and the discount has not been applied.
As per the T&C's, bundle packs, magnum packs and STARBUCKS® pod boxes are excluded from this offer.
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Save Up to 25% on Coffee Pods*
Do I need a promotional code to make use of this offer?
The discount will automatically be applied at checkout when either exactly 8, 12 or 24 boxes are added to your basket. As per the T&C's, bundle packs and magnums are excluded from this offer.
Can I add more boxes to receive the discount?

This promotion is only valid when adding exactly 8, 12 or 24 pod boxes to your basket. Adding any more pod boxes or any boxes in between these amounts will remove the discount. As per the T&C's, bundle packs and magnums are excluded from this offer.

I have added a bundle pack to my basket and the discount has not been applied.

As per the T&C's, bundle packs and magnums are excluded from this offer.

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Autumn Pod Sale Promo - 5 for £19.99
Do I need a promotional code to make use of this offer?

The discount will automatically be applied at checkout when exactly 5 NESCAFÉ® by Dolce Gusto® pod boxes have been added to your basket. As per the T&C's, bundle packs, magnum packs and STARBUCKS® pod boxes are excluded from this offer.

Can I add more boxes to receive the discount?

This promotion is only valid when adding exactly 5 NESCAFÉ® by Dolce Gusto® pod boxes to your basket. Adding any more pod boxes or any lesss will remove the discount.

I have added a bundle pack to my basket and the discount has not been applied.

As per the T&C's, bundle packs, magnum packs and STARBUCKS® pod boxes are excluded from this offer.

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20% off STARBUCKS® Pumpkin Spice Latte
Do I need a promotional code to make use of this offer?

The 20% discount will be applied at checkout when adding 4 or more boxes of pods, ensuring a minimum of one box of STARBUCKS® PUMPKIN SPICE LATTE is included and the exclusive 20% off* code received in your exclusive loyalty email is added to the promotional code box at checkout.

Can I add more boxes to receive the discount?

This promotion is valid when adding 4 or more NESCAFÉ® Dolce Gusto®, STARBUCKS® or Magnum packs to your basket, ensuring a minimum of one box of STARBUCKS® Pumpkin Spice Latte is included. As per the T&C's, NESCAFÉ® Dolce Gusto bundle packs are excluded from this offer.

I have added a bundle pack to my basket and the discount has not been applied.

As per the T&C's, NESCAFÉ® Dolce Gusto bundle packs are excluded from this offer.

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10% off KitKat® Hot Chocolate
Do I need a promotional code to make use of this offer?

The 10% discount will be applied at checkout when adding 4 or more boxes of pods, ensuring a minimum of one box of KitKat® Hot Chocolate is included and the exclusive 10% off* code received in your exclusive loyalty email is added to the promotional code box at checkout.

Can I add more boxes to receive the discount?

This promotion is valid when adding 4 or more NESCAFÉ® Dolce Gusto®, STARBUCKS® or Magnum packs to your basket, ensuring a minimum of one box of KitKat® Hot Chocolate is included. As per the T&C's, NESCAFÉ® Dolce Gusto bundle packs are excluded from this offer.

I have added a bundle pack to my basket and the discount has not been applied.

As per the T&C's, NESCAFÉ® Dolce Gusto bundle packs are excluded from this offer.

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Exclusive machine offer
Do I need a promotional code to make use of this offer?

The discount will be applied at checkout when a minimum of £30 spend on pod boxes containing 12 or 16 pods (including STARBUCKS® but excludes the purchase of Bundles and Magnum packs) and the promotional code found on your leaflet insert is added to the promotional code box at checkout.

Where do I enter my promotional code?

Once your basket meets the promotional code T&C's requirements, you can enter your promotional code at the basket page or at the checkout page.

When do I need to use my promotional code by?
This offer is valid for machine bundles purchases made between 21.08.2024 and 31.03.2025. You must redeem your promotional code on the webshop by 23:59 on 30.04.2025.
I have entered the promotional code and the discount has not been applied.
As per the T&C's, this promotion is available with the purchase of a minimum of £30 spend on pod boxes containing 12 or 16 pods, including STARBUCKS® but excludes the purchase of Bundles and Magnum packs. Customers who add £30 worth of items to their basket and use the promotional code at checkout will automatically receive £10 discount from the total value of their basket.
I have added a bundle pack to my basket and the discount has not been applied.

As per the T&C's, magnum packs and bundle packs are excluded from this offer.

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Coffee Pod Sale
Do I need a promotional code to make use of this offer?
The discount will automatically be applied at checkout when 5 coffee pod boxes have been added to your basket.
Can I add more boxes to receive the discount?

This promotion is only valid when adding exactly 5 NESCAFÉ® by Dolce Gusto® pod boxes to your basket. Adding any more pod boxes or any less will remove the discount.

I have added a bundle pack to my basket and the discount has not been applied.

As per the T&C's, bundle packs, magnum packs and STARBUCKS® pod boxes are excluded from this offer.

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Get a FREE* descaler
Do I need a promotional code to make use of this offer?

The machine descaler will automatically be applied at checkout when 6 or more coffee pod boxes have been added to your basket. As per the T&C's, bundles are excluded from this offer.

Can I add more boxes to receive the discount?

This promotion is valid when adding 6 or more NESCAFÉ® Dolce Gusto® or STARBUCKS® by NESCAFÉ® by Dolce Gusto® pod boxes to your basket. Adding any more pod boxes or any boxes in between these amounts will remove the discount. Offer also includes NESCAFÉ® Dolce Gusto® Magnums packs.

I have added a bundle pack to my basket and the discount has not been applied.

As per the T&C's, bundles are excluded from this offer.

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Save Up to 25%*
Do I need a promotional code to make use of this offer?

The discount will automatiaclly be applied at checkout when either exactly 8, 12 or 24 boxes are added to your basket.

Can I add more boxes to receive the discount?

This promotion is only valid when adding exactly 8, 12 or 24 pod boxes to your basket. Adding any more pod boxes or any boxes in between these amounts will remove the discount.

I have added a bundle pack to my basket and the discount has not been applied.

As per the T&C's, bundle packs and magnums are excluded from this offer.

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Welcome back Reactivation loyalty offer
What pods are included in this offer?

As per the T&C's, this promotion includes all NESCAFÉ® Dolce Gusto® and STARBUCKS® pods excluding NESCAFÉ® Dolce Gusto® magnums and NESCAFÉ® Dolce Gusto® bundle packs.

When is my promotional code valid until?

Your unique promotional code will be valid for use on the NESCAFÉ® Dolce Gusto® webshop only until 3pm on 28.02.26.

Where do I enter my promotional code?

Once your basket meets the promotional code T&C's requirements, you can enter your unique promotional code at the basket page or at the checkout page.

How do I use my promotional code?

Please refer to the email containing your unique promotional code for the T&C's on how to use this. Alternatively, you can contact our team directly at www.dolce-gusto.co.uk/contact-us

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BANK HOLIDAY SALE
Do I need a promotional code to make use of this offer?

The discount will automatically be applied at checkout when 5 coffee pod boxes have been added to your basket.

Can I add more boxes to receive the discount?

This promotion is only valid when adding exactly 5 NESCAFÉ® by Dolce Gusto® pod boxes to your basket. Adding any more pod boxes or any less will remove the discount.

I have added a bundle pack to my basket and the discount has not been applied.

As per the T&C's, bundle packs, magnum packs and STARBUCKS® pod boxes are excluded from this offer.

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£5 EMAIL OPT IN POP-UP BOX OFFER
What pods are included in this offer?

As per the T&C's, this promotion includes all NESCAFÉ® Dolce Gusto® pods including NESCAFÉ® Dolce Gusto® magnums, NESCAFÉ® Dolce Gusto® bundle packs and all STARBUCKS® products.

What's the minimum order for this offer?

As per the T&C's, the standard minimum order requirement for this promotion is 4 boxes of pods.

How do I qualify for this offer?

To qualify for this offer you must enter you email address in the pop up box. You will then receive a confirmation email asking you to opt into our newsletter. Once you have opted in, you will then receive a separate email containing your promotional code for £5 off your next order.

I have entered my email address in the pop up box but I have not received a promo code to my email?

Always be sure to check your junk folder if you have not received your email, however please be aware if you are already opted in to our newsletter you will not qualify for this offer and therefore will not receive an email.

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Amazon Machine Promo
How do I use my promotional code?

As per the T&C's, this promotion is available with the purchase of a minimum of £30 spend on pod boxes containing 12 or 16 pods, including STARBUCKS®, but excludes the purchase of Bundles, Magnums and Flash Sales. Customers who add £30 worth of items to their basket and use the promotional code at checkout will automatically receive £10 discount from the total value of their basket.

I have added a bundle pack to my basket and the discount has not been applied.

As per the T&C's, bundle packs excluded from this offer.

When do I need to use my promotional code by?

Your £10 discount code will be valid for use on the NESCAFÉ® Dolce Gusto® webshop only until 23:59 on 31.09.24

What boxes of pods are included in this offer?

As per the T&C's, this promotion includes all NESCAFÉ® Dolce Gusto® pods including NESCAFÉ® Dolce Gusto® and all STARBUCKS® products.

How many boxes do I need to add to my basket for the promotional code to work?

As per the T&C's, this promotion is available with the purchase of a minimum of £30 spend on pod boxes and does not comply with the standard minimum order requirement on the UK Website of 4 boxes of pods, or £17.60.

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Kerbside Collection Recycling FAQs
I use 2 different branded pods; can they go in the same recycling bag?

You can put any Podback-participating brand’s pods in the appropriate bag. The teal-coloured bag marked P is for plastic coffee pods or the white bag marked A is for aluminium coffee pods. If you use both aluminium and plastic pods you cannot put them in the same bag, you will need to use separate bags. This is so they can be sent to the correct reprocessing facility.

Can NESCAFÉ Dolce Gusto pods go in kerbside collection recycling today?

Outer packaging can, but neither NESCAFÉ Dolce Gusto pods or recycling bags can currently be recycled in regular kerbside collection bins. In some local authorities, you can recycle your pods with Podback via the service's Kerbside scheme. For more infomation, complete the recycling checker on this page.

How do I get hold of recycling bags for kerbside collection?

The bags for kerbside collection are available through the recycle checker above or podback.org. If this service is availabe in your area you will need to register in order to get the bags. You will then be sent a roll of bags for recycling your plastic coffee pods.

Where and when should I put my bags out for collection?

Please review the guidance provided in the by your council and on their website. Each council’s services are run slightly differently and your collection day may differ from another council.

I have finished my supply of kerbside collection bags; how can I get more?
My local council is not in your list for kerbside collection - when will they be able to do so?

We are in positive discussions with several local authorities, and hope to have more operational soon. The set up and roll out of kerbside collections will take time so in the meantime please use our Drop Off collection service.

Do I need to remove the used coffee grounds before putting them into the collection bag?

No, the coffee grounds are removed from the pods at the reprocessor. The coffee is then used as a soil improver and to create renewable energy. Please drain any remaining liquid from your used pod before adding it to your recycling bag.

What happens if I live in a flat?

Please review the guidance provided provided by your local council and on their website. Each council’s services are run slightly differently.

Can I use the Collect+ bags for kerbside collection as well?

No. You must use the bags designed for the collection route.

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Drop Off & Collect+
Is there a Collect+ drop off near me?

You can find your nearest Collect+ drop off point with the online tool.

I don’t have a printer to print a label at home – what should I do?

Labels can be printed directly from the Collect+ website by clicking here if you use plastic pods. Please note that a new label, with a unique barcode, must be created for each bag you're returning. If you don't have a printer, select the Print in Store option. You will be emailed a barcode, present the barcode to the store assistant using your mobile device. They will print the label for you for FREE.

I use 2 different branded pods; can they go in the same recycling bag?

You can put any Podback-participating brand’s pods in the appropriate bag. The teal-coloured bag marked P is for plastic coffee pods or the white bag marked A is for aluminium coffee pods. If you use both aluminium and plastic pods you cannot put them in the same bag, you will need to use separate bags. This is so they can be sent to the correct reprocessing facility.

Do I need to remove the used coffee grounds before putting them into the drop off bag?

No, the coffee grounds are removed from the pods at the reprocessor. The coffee is then used as a soil improver and to create renewable energy. Please drain any remaining liquid from your used pod before adding it to your recycling bag.

Can I use the Podback kerbside collection bags for drop off? For example, with Collect+?

No. You must use the bags designed for the collection route.

I don't have a Collect+ location near me, can I send my used coffee pods directly to you?

Unfortunately, apart of the Podback Drop Off scheme, we can only pick up used coffee pods via Collect+ locations at this time.

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Coffee Pod Recycling Bags FAQs
I've noticed the recycling bag I receive via webshop has changed. Can I still use my existing pink NESCAFÉ Dolce Gusto recycling bag?

Yes, you can still use any pink NESCAFÉ Dolce Gusto recycling bags you may have on hand to recycle your pods for Drop off. In April 2021, we transitioned to a new recycling bag that has a new colour and design. Compared to the previous bag, we have improved the materials, seals, and artwork to minimize likelihood of bag leakage. Both bags fit 45 used pods that should be drained ahead of placing them in the recycling bag.

Where could I get recycling bags for use with Drop off?​

Drop off recycling bags are currently available free with the purchase of pods from the NESCAFÉ Dolce Gusto webshop. From Summer 2021, recycling bags will become available from retailers. For kerbside recycling bags, if your area is eligible, your local authority will delivery the relevant recycling bags to your home.​

Can I use other/generic bags to return my used pods?

Used pods will only be accepted in designated Podback bags, whether that be at a drop off point, or kerbside collection.

Are the bags recycled as part of the reycling process?

The current recycling bags are not recycled as part of the recycling process due to their contact with liquids, labels and wider materials. The bags are recovered however and used to create energy and we are looking at ways to recycle these in the future.

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Our Coffee Pod Recycling FAQs
How does the coffee pod recycling process work?

The sorting and reprocessing stages are overseen by ourselves and partners in the UK, meaning we have complete visibility over what happens to our pods. After collection, the coffee pod materials will be separated from the used coffee grounds. The plastic pods are processed to produce high-grade plastic pellets which can be used by manufacturers to produce high-grade plastic items, such as furniture. The coffee grounds go through anaerobic digestion producing a combination of biogas and soil improver. This is an iterative process and we hope as our volumes of collected pods increase, we can make this process even more circular.

Where will the pods be processed and recycled?

Plastic pods will be reprocessed by Roydon in Swinton, near Manchester.

Are the bags recycled as part of this journey?

Recycling bags are recovered and used to create energy.

Why does NESCAFÉ Dolce Gusto use plastic pods when other biodegradable materials are available?

Our current materials allow our pods to protect the fresh taste of our high-quality coffee by preserving all the complex aromas and flavours, so you can enjoy your perfect cup. The make-up of these materials also allows for a robustness that works with our up to 15 bar pump pressure system to deliver high quality coffee, every time. Did you know we are working with packaging material suppliers to develop plastics made from responsibly managed and renewable resources?

Why have the black coloured NESCAFÉ Dolce Gusto pods changed to brown?

Since 2019, we have been progressively changing the colour of the plastic used for our pods from black to brown. We are making this change to improve the recyclability of our pods where facilities exist. The colour change makes it easier for recycling facilities across Europe to sort pod materials accurately, helping to ensure all pods collected for recycling are actually recycled successfully.

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Podback Recycling Service FAQs
What is Podback?

Podback is a coffee pod recycling service. Created in partnership with the biggest names in coffee pod systems, Nespresso, NESCAFÉ Dolce Gusto and Tassimo, to give people who enjoy the quality and taste of coffee pods simple and easy ways to recycle them. It's the first of its kind in the UK.

How do I recycle my pods through Podback?

Kerbside - With Kerbside you simply fill your Podback recycling bag with used pods and leave it outside with your other waste and recycling on your normal waste collection day. You get your kerbside recycling bags by registering for this service. Find out if kerbside is available in your area via the checker above

Drop Off - With Drop Off you can take your filled Podback recycling bag to your nearest Collect+ store. Collect+ with local stores around the UK offering a place to drop-off your recycling bags. You will need a label to return your Podback bag. These can be printed at home or in any Collect+ store for free*. Recycling bags for Drop Off are available from participating brand websites and we hope to have these available in supermarkets soon. Please note that all Collect+ stores currently have the facility to print labels in store.

When will kerbside collection be available in my area?

We are in positive discussions with several local authorities, and hope to have more operational soon.

Why aren’t pods currently collected as part of household recycling?

While pods are technically recyclable, because of their size and weight they cannot be easily sorted and processed within the UK’s existing waste infrastructure. We want to make pods as easy as possible to recycle, which is why we have launched Podback.

What is the carbon impact overall of the Podback scheme?

The carbon footprint of the service is very important to us and we are working with our partners to ensure the service is as efficient as possible.

I am in Northern Ireland – can I use the Podback service?

Yes, the service covers the whole of the UK including Northern Ireland.

I am in the Republic of Ireland – can I use the Podback service?

No, the service will initially cover the whole of the UK including Northern Ireland, but we are already looking at how and when we will expand to the Republic of Ireland in the future.

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Didn't find a solution ?

Call our Customer Service Team on 0800 707 6066

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