10 Reviews

No customer service when it doesn't work

Fine when it works. The tank sometimes leaks all over the worktop when in operation and the capsule tray sticks making it v hard to open. Now it won't open at all. I have emailed customer service several times and not one single response. Very very poor customer service. I won't be buying another with dolce gusto.

Review by hayley (Posted on 02/12/2020)

Dolce Gusto

We're sorry to hear of the diffuclties you have experienced. We can see that you are currenly in contact with out Consumer Services Team who will be able to assist you further.

(Answered on 07/12/2020)

love Dolce Gusto

I did not received mine yet , but I bought one for my daughter few years ago and she loves it . Actually I have the Circolo ( manual) bought long time ago , so I decide to get a smaller automatic one . I can't wait to receive it

Review by JoMiMa (Posted on 25/04/2020)

Mini Me pod machine

I've had this for a while now, its really easy to use, to clean and makes lovely drinks.

Review by Francesca (Posted on 30/09/2019)

Fantastic!

this is a great machine, so many options for coffee, the hot chocolate is a must especially for kids, my great-nieces and nephew love it so do I, try it on a winter evening, you will fall in love with it.

Review by Hilary (Posted on 21/08/2019)

Fabulous machine

This machine is perfect for smaller kitchens as it is compact & takes up very little space. Perfect machine, excellent coffee with a high variety of flavours to choose from! I have one at home & one at my holiday place

Review by DDizzy17 (Posted on 21/08/2019)

The Best Hot Chocolate

We bought his to use over Christmas for coffees and hot chocolate. I don't drink coffee but my family loved the coffee from his machine. Myself and the kids just love the hot chocolate - we all have one before bed - it is so simple to use

Review by Sarah (Posted on 20/08/2019)

Great Little Machine

Coffee just the way I like it. Hot and strong. This machine provides that every time and in just the right amount. The auto stop is great as you can butter your toast while it pours. Recommend strongly.

Review by Geoff (Posted on 20/08/2019)

Best coffees

Best coffee ☕️ easy to use great

Review by George (Posted on 15/08/2019)

Mini me machine

Brilliant little machine I’ve had this one nearly three years now and has never served any problems compatible with a range of different pods highly recommended!

Review by Richard (Posted on 15/08/2019)

Okay but be careful

The reviews for each of the minime's on here seem oddly positive. I got mine from Amazon and like a lot of the reviewers on there, it leaks. Pretty much every day I find it sat in a puddle of water. Mine is sat on a tray so I don't get water everywhere but this can't be a sensible design feature. Water + electricity = lawsuit waiting to happen. It does not equal a brilliant idea!! My original model (not minime, the very original one) that I used for years never leaked once.

Review by Mark (Posted on 11/04/2019)

Dolce Gusto

(Answered on 12/04/2019)