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Infinissima® Manual Black & Charcoal by De'Longhi®

Inspired by the infinity shape, the NESCAFÉ® Dolce Gusto® Infinissima® Black & Charcoal manual pod coffee machine by De'Longhi® is slim and uniquely designed, with a 1.2L water tank to create infinite coffee possibilities.

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  • Details
  • User Manual
  • Warranty
  • Reviews and Ratings
  • Specifications

The Infinissima® Black & Charcoal pod coffee machine by De'Longhi®, with its slim design and infinity symbol inspired shape, is our most surprising coffee maker yet. Enjoy creating and drinking infinite coffee possibilities with ease thanks to a removable 1.2L water tank and the unique rotating drip tray. The Infinimissa Black & Charcoal by De'Longhi® measures 15cm (W) x 37cm (H) x 28cm (D).

Slide in your favourite coffee pod and create the perfect drink with a simple motion of the lever. With the Infinissima® Black & Charcoal coffee machine by De'Longhi®, you can create everything from the smallest 30ml Ristretto to our largest coffee.

The Infinissima® Black & Charcoal has a maximum pump pressure of 15 bars, meaning you can enjoy a professional coffee with a thick, velvety crema at home.

Coffee freshness is preserved with our hermetically sealed capsules, for a rich and aromatic cup.

Our machines are easy to use and clean.  All the coffee grinds stay in the pods so there is virtually no cleaning either.

Take your pick from over 50 high quality coffee creations with Dolce Gusto: choose from our range of intense espressos, smooth cappuccinos, aromatic grandes and even hot chocolate, teas, and iced drinks.

The adaptable Infinissima® Black & Charcoal pod coffee machine by De'Longhi® can prepare not only hot but also delicious cold drinks.

The in-built Eco mode automatically switches off the coffee machine after 5 minutes of inactivity. The machine has an A-rating for energy consumption.

With the two-year guarantee, you don't have to worry about your coffee maker.

Please click the download link below for the user manual

This warranty applies to all products with De’Longhi and Dolce Gusto brands (both brands on the unit must be present).

What does the warranty cover?
We guarantee each appliance to be free from defects in materials and workmanship. Our obligation under this warranty is limited to repair at our factory or authorised service centre of any defective parts or part thereof, other than parts damaged in transit. In the event of a products replacement or return, the unit must be returned postage paid, and with its accompanying, valid proof of purchase. The repaired or new model will be returned at the company expense. This warranty shall apply only if the appliance is used in accordance with the operating instructions, which accompany it, and on an Alternating Current (AC) circuit.

How long does the coverage last?
This warranty runs for two years (2) from the purchase date found on your receipt and applies only to the original purchaser for use.

What is not covered by the warranty?
The warranty does not cover defects or damage of the appliance, which result from repairs or alterations to the appliance outside our factory or authorised service centers, nor shall it apply to any appliance, which has been subject to abuse, misuse, negligence or accidents. Also, consequential and incidental damage resulting from the use of this product or arising out of any breach of contract or breach of this warranty are not recoverable under this warranty. The warranty does not cover appliances that do not work properly because they have not been descaled in accordance with the factory instruction which accompany it.

How do you get service?
If repairs become necessary, see contact information below: UK Customers: Please contact Nestlé Dolce Gusto at 0800 707 6066 or log onto our website at www.dolce-gusto.co.uk.
The above warranty is in lieu of all other express warranties and representations. All implied warranties are limited to the applicable warranty period set forth above. De’Longhi/Dolce Gusto does not authorise any other person or company to assume for it any liability in connection with the sale or use of its appliance. This warranty gives you specific legal rights, and you may also have other rights, which vary from country to country.

9 Item(s)

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Overall rating

(3.35 from 5)

Rating Distribution

5 stars
(3 reviews)
4 stars
(1 reviews)
3 stars
(2 reviews)
2 stars
(2 reviews)
1 star
(1 reviews)

9 Reviews

9 Item(s)

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Water found under the machine after using

I found water under the machine after using it. Not sure whether it is leaked from the hole at the button of the water tank. Kindly advise.

Review by Pui Yee (Posted on 23/05/2021)
Dolce Gusto

Please call our team directly on 0800 707 6066 who will be able to assist you further

(Answered on 24/05/2021)
Stylish Dolce-gusto Infinissima Coffee Machine

We are big fans of the Nescafé ‘Pods’ Coffee. Rich taste, freshly brewed for every cup! Lots of fabulous choices, always piping

Review by Cheryl (Posted on 13/02/2021)
excellent machine

My old machine died, replaced it with one of these, the coffee is hotter, my large latte glasses fit underneath, A nice 1.2 litre tank that's easy to fill whilst attached to the machine

Review by Peter (Posted on 24/10/2020)

I wish I had read these reviews before buying this product! I had an automatic for over 5 years with Tassimo, but thought as it cam to the end of it's life I would swap over to Dolce Gusto. Firstly I wish I had read the specification, didn't realise that it was manual (my fault entirely, i was stupid enough to think it would be written in bold). The drinks are luke warm, it doesn't get anywhere near enough hot to drink, not happy. Given the small amount of reviews on hear, nearly all of them say the drinks don't get hot enough, surely that would make you think that maybe there is something wrong with! I will be shopping around for another automatic and I will be reading the reviews and fine print this time.

Review by Victoria (Posted on 27/09/2020)
Very impressed

I have owned this coffee machine for about one week, and I am very impressed with the style, and the ease of putting water into the tank. It looks great in the kitchen, and much better looking than the previous models I owned. It is not automatic, but I prefer that because I like to control how much goes into my cup,- the amounts that come out of automatic models are too small for me. The only slight problem is that the cup stand is a bit on the small size for large cups and they wobble on it, but they still seem to be fairly stable. If the coffee isn't hot enough I just put it into the microwave for 30 seconds like I have always done with previous models, because I like my coffee piping hot.

Review by Paul (Posted on 26/06/2020)

Bought last year it worked for a couple of more months then just stopped. Took back to Curry’s who sent it away for repair. 6 weeks later got it back. Been using again for a few months it’s died again. Not impressed!!!

Review by Lorraine (Posted on 24/04/2020)
Dolce Gusto

We're sorry to learn this, please contact our team directly on 0800 707 6066 and we will be happy to assist you further,

(Answered on 28/04/2020)

Disappointed that the coffee is nowhere near as hot as in my old Automatic Machine which I had had for 3 years, have to drink quickly before cools down.

Review by Sandra (Posted on 30/01/2020)
Dolce Gusto

We're sorry to hear this Sandra, we have contacted you directly in relation to this.

(Answered on 31/01/2020)
Lack of information

No where on the outside packaging does it state the water volume has to be controlled manually.

Review by Julie (Posted on 18/11/2019)
good value machine

easy to use and reliable hot and cold facility good not sure many cold pods though

Review by Danny (Posted on 28/01/2019)

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Machine Manufacturer De'Longhi®
Capacity of water tank 1.2 l
Capsule Bin No
Auto stop No
Descaling alarm Yes
Machine Size Height 37.2
Machine Size Width 15.5
Machine Size Depth 28.5
Machine Weight ~2.65 kg
Machine Wattage 1500 W
Voltage 230 V, 50 Hz
Machine Warranty 2 years
Machine type manual
Energy Saving Yes
Hot and Cold Yes
Multi Beverages Yes
Pressure 15 bar
Support XL Cup Yes
Espresso Boost No
Temperature Control No