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About My NESCAFÉ® Dolce Gusto® Coffee Machine FAQs

How does a NESCAFÉ® Dolce Gusto® coffee machine work?

The way the NESCAFÉ® Dolce Gusto® machine works is by pumping water into its coffee pods at up to maximum 15 bar pump pressure. The high pressure, and the coffee pod design, deliver an even distribution of pressure to extract the coffee’s full flavour.

The system uses a pump pressure similar to that of professional machines, while coffee percolators operate at one bar of pressure (normal atmospheric pressure).

Can I order spare parts for my coffee machine from you?

If you need to replacement parts for your machine, please call NESCAFÉ® Dolce Gusto® customer services at 0800 707 6066 in the UK or 00800 6378 5385 in ROI and we will be happy to help.

How do I use a NESCAFÉ® Dolce Gusto® coffee machine?

Using a NESCAFÉ® Dolce Gusto® coffee machine is really simple, just head over to our machine care page and select your coffee machine to find out how to make your perfect brew.