The current ‘leave safe’ policy will be adhered to. Throughout this interim process, drivers and couriers are not required to knock on our customers door if the carding process has been followed.
If there is no safe place available, our drivers and couriers will place the parcel on your doorstep, ring or knock on your door and then where safe to do so retreat 2 metres away. If you answer the door, they will confirm delivery of your order and ask for your name to note who your parcel has been received by. For more information visit: https://www.yodel.co.uk/news/2020/march/covid-19/